.
Welcome SHERRI
Using the Product Label to find your replacement part
You can find the sparepart number of a component by entering one of the values from your units product label.
Product name: Searching by product name is a broad search that will return multiple product numbers of a particular product type. You will still need to select a product number from the search list provided. Serial number (s/n): Using the unique alphanumeric serial number given to each product will return specific results listing all the hardware components that make up the whole unit. Best search option . Part number/Product number (p/n): Using this number provides a breakdown of the product’s hardware components which will help determine the sparepart you are after aswell.
Using the Sparepart Label to find your replacement part number
The best and easiest way to identify the exact replacement part # you need to replace is to use the label affixed to the faulty hardware component itself.
Look for the Replace with Spare #: XXXXXX-XXX on the label and enter this sparepart number in the Buy Parts search field.
Processing, please wait. Do not click the refresh or back button or this transaction may be interrupted.